Privacy Policy | LearningSpacePro

1. Introduction

Infoskills Technology Private Limited ("Company", "we", "us"), having its registered office at H.No. 728, Devi Mandir, Khatriwara, Sikandrabad, Bulandshahar, Uttar Pradesh — 203205, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform LearningSpacePro ("Platform").

By using the Platform, you consent to the data practices described in this policy in accordance with the Information Technology Act, 2000 and the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

2. Information We Collect

2.1 Personal Information

Name, email address, phone number
Billing address and payment information (processed securely via Razorpay/Stripe)
Profile photo and bio (optional)
PAN/GST number (for instructors receiving payouts)

2.2 Usage Data

Course enrollment and completion data
Video watch time and progress
Quiz scores and learning analytics
Device information, IP address, browser type
Pages visited, time spent, and interaction patterns

2.3 Payment Data

Payment card details, UPI IDs, and net banking credentials are collected and processed directly by our payment processors (Razorpay via ICICI Bank Eazypay, Cashfree, Stripe). We do not store full card numbers on our servers. Payment data is handled in compliance with PCI-DSS standards.

2.4 Cookies

We use cookies and similar technologies for authentication, preferences, analytics, and advertising. You can control cookie preferences in your browser settings.

3. How We Use Your Information

To provide, maintain, and improve Platform services
To process payments and issue invoices for course transactions
To personalize your learning experience with AI-powered recommendations
To communicate important updates, support responses, and promotional offers
To detect and prevent fraud, abuse, or security incidents
To comply with legal obligations and tax requirements
To generate anonymized analytics to improve course quality
To send payment reminders, transaction messages, and OTPs for facilitating payments

4. Data Sharing

We do not sell your personal data. We may share data with:

Payment Processors: Razorpay (via ICICI Bank Eazypay, Merchant ID: 816985), Cashfree, Stripe — to process transactions securely.
Banking Partner: ICICI Bank Limited — for settlement of payments into our collection account.
Cloud Providers: Firebase (Google Cloud) — for authentication, storage, and database services.
Analytics: Google Analytics, Firebase Analytics — for usage insights (anonymized).
Error Monitoring: Sentry — for crash reporting and debugging.
Legal Authorities: When required by law, court order, or government regulation (including RBI, SEBI, or tax authorities).

5. Data Security

We implement industry-standard security measures to protect your data:

All data transmitted over HTTPS (TLS 1.3)
Passwords hashed using Firebase Authentication
Payment data handled by PCI DSS-compliant processors (Razorpay/Stripe)
Role-based access control for internal systems
Regular security audits and vulnerability assessments
Encryption of sensitive data at rest (AES-256)

6. Data Retention

We retain your personal data as long as your account is active or as needed to provide services. After account deletion, we retain anonymized data for analytics and statutory data for periods required by Indian tax and accounting law (typically 8 years for financial records as per the Income Tax Act, 1961 and the Companies Act, 2013).

7. Your Rights

You have the right to:

Access and review your personal data
Correct inaccurate information
Request deletion of your account and associated data
Withdraw consent for marketing communications
Export your data in a machine-readable format

To exercise these rights, email us at admin@infoskillstechnology.com.

8. Children's Privacy

The Platform is not intended for children under 13. We do not knowingly collect data from children under 13. If we become aware of such data, we will delete it immediately.

9. Third-Party Links

The Platform may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We recommend reviewing their privacy policies separately.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use after changes constitutes acceptance. We will notify users of material changes via email.

11. Grievance Officer

In accordance with the Information Technology Act, 2000 and the rules thereunder, the Grievance Officer for the Platform is:

Name: Sonu Kumar
Designation: Director & Grievance Officer
Email: admin@infoskillstechnology.com
Phone: +91 85270 24506
Address: Infoskills Technology Private Limited, H.No. 728, Devi Mandir, Khatriwara, Sikandrabad, Bulandshahar, Uttar Pradesh, India — 203205
Response time: Within 30 days of receiving a complaint.